kb88 Privacy Policy — Your Data, Our Responsibility

1 Introduction and General Overview

kb88 is a safe and reliable online gaming platform for players in Bangladesh. We place the highest priority on our users' privacy. This Privacy Policy ("Policy") will inform you what types of information kb88 collects, why it is collected, and how that information is used, stored, and kept secure.

This policy applies to the kb88 website, mobile application, and all associated digital platforms. We believe that transparency is the foundation of trust. We therefore want you to clearly understand how your personal information is managed.

If you disagree with any part of this policy, please refrain from using kb88's services and contact our support team.

2 What Information We Collect

We collect various types of information to provide you with services on the kb88 platform. This information comes from two main sources — what you provide directly, and what is collected automatically while you use the platform.

Information You Provide Directly

• Full name and username
• Email address
• Mobile number
• Date of birth (for age verification — only users aged 21 and above are eligible to use the service)
• Residential address
• Payment information (bKash, Nagad, Rocket, or Upay number)
• Documents submitted for identity verification (copy of national ID card or passport)

Automatically Collected Information

• IP address and device identifier
• Browser type and operating system
• Activity logs on the platform (login times, game history, transaction records)
• Information collected through cookies and similar tracking technologies
• Referral source and navigation data

3 Purpose of Data Collection

kb88 collects information only for specific and legitimate purposes. We never collect unnecessary information. The main purposes for which we collect information are described below:

• Account management: To create, verify, and manage your kb88 account.
• Identity and age verification: To confirm that users are of legal age (at least 21 years old).
• Financial transaction processing: To complete deposit and withdrawal requests.
• Customer support: To respond to your questions, complaints, and support requests.
• Platform security: To prevent fraud, unauthorized access, and other illegal activities.
• Responsible gaming: To monitor players' gaming behavior and provide assistance when needed.
• Technical improvement: To improve platform performance and user experience.
• Legal compliance: To comply with applicable laws and regulations.

4 Data Storage and Security

kb88 uses industry-standard security technology to ensure your information is protected. Our security measures include:

• SSL encryption: All data transmissions are encrypted using SSL/TLS technology.
• Encrypted database: Stored information is protected using high-grade encryption methods.
• Access control: Only authorized personnel can access user information on a need-to-know basis.
• Regular security audits: Regular audits are conducted to identify system vulnerabilities.
• Firewall and intrusion detection: Advanced firewall protection is in place to prevent unauthorized access.

Data Retention Period

Your information is retained for as long as your account is active or as needed to provide services. After an account is closed, certain information may be retained for a specified period to fulfill legal obligations. Once that period ends, the information is securely deleted or anonymized.

5 Sharing Information with Third Parties

kb88 does not generally share your personal information with third parties. However, information may be disclosed in the following limited circumstances:

Service Provider Partners

Necessary information may be shared with payment processing partners (such as bKash, Nagad, Rocket, Upay) and technology service providers under strict confidentiality agreements. These partners may use the information only for the purpose of providing specific services.

Legal Obligations

kb88 may be required to disclose information pursuant to a court order, a valid request from a government authority, or applicable law. In such cases, we always make decisions based on legal advice and try to keep the amount of information disclosed to a minimum.

Business Transfers

In the event of a business merger or acquisition, user information may be transferred. In such cases, the new operator will also be bound by terms equivalent to this privacy policy, and users will be notified in advance.

6 Cookie Policy

Cookies and similar tracking technologies are used on the kb88 website and platform. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential cookies: Required for the basic functionality of the platform (login sessions, security).
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To collect platform usage statistics (anonymous data).
• Security cookies: For fraud detection and prevention.

You can control cookies from your browser settings. Please note, however, that disabling essential cookies may cause some platform services to not function properly.

7 Your Rights

You have certain important rights regarding your personal information at kb88. We respect these rights and help you exercise them:

• Right to access: You can find out what information we are storing about you and how it is being used.
• Right to rectification: If your information is incorrect or incomplete, you can request that it be corrected.
• Right to erasure: In certain circumstances, you may request that your information be deleted (however, this may not be possible in all cases due to legal obligations).
• Right to restrict processing: In certain circumstances, you may request that the use of your information be limited.
• Right to data portability: You may request a copy of your information in a structured digital format.
• Right to object: You may object to the processing of your information for specific purposes.

If you wish to exercise these rights, please contact our support team. We will process your request within a reasonable time.

8 Minors' Privacy

kb88's services are for persons aged 21 and above only. We do not knowingly collect any information from minors. Age is verified at the time of each account registration.

If we are informed that a minor's information has been collected inadvertently, we will immediately delete that information and close the associated account. If a parent or guardian believes their child's information has been collected, please contact us immediately.

9 International Data Transfers

kb88 uses internationally standard servers and infrastructure, which means your information may be stored or processed outside Bangladesh. Regardless of where information is transferred, we ensure that equivalent protective measures are in place.

For international data transfers, kb88 ensures applicable legal frameworks and contractual protections are in place. Protecting your information is our top priority under all circumstances.

10 Responsible Gaming and Data Protection

kb88 is deeply committed to responsible gaming. As part of this commitment, we monitor your gaming behavior and provide assistance when needed. The information used in this monitoring is used solely for your protection.

Information provided while using our responsible gaming tools (limit setting, self-exclusion, etc.) remains confidential and is not shared with any third party.

To learn more about responsible gaming, visit our Responsible Gaming page.

11 Policy Changes and Updates

kb88 may update this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will change.
• You will be notified by email in the case of significant changes.
• For major changes, your approval may be requested when you access the platform.

We recommend that you review this page regularly to stay informed about the latest policy. Continued use of the service after a policy change will be considered acceptance of the new policy.

12 Links to Other Websites

If the kb88 platform contains links to any third-party websites, those websites have their own privacy policies that are beyond our control. We are not responsible for the data protection practices of those websites.

We recommend that you carefully read the privacy policy of any external website before visiting it.